Warranty Policy

1.Warranty Period 

Noorio provides warranty service and official customer support, which only apply to new products purchased from Noorio's official website.

We provide a 12-month' limited warranty for Products purchased from Noorio.

Replacement Unit: Warranty continues from the original date of purchase and will be extended for the number of whole days that the product has been out of the buyer's hands for warranty repairs.

2.Warranty Forfeiture

Warranty is void in the following situations:
(a) Products are purchased from unauthorized distributors or resellers;
(b) Trademarks, serial tags, and product stickers have been removed, altered, or tampered with;
(c) Products are dismantled, mishandled, improperly used, or defaced;
(d) Abuse firmware upgrade without the authorized technician's guidance;
(e) Damage has resulted from accident, dismantling, abuse, or service or modification by someone other than the appointed vendor, souse, fission or the spare part has been over the period of warranty;
(f) Products are damaged due to improper working environment or operation, such as improper temperature, humidity, unusual physical or electrical stress or interference, failure or fluctuation of electrical power, static electricity, using the wrong power adapter, etc.;
(g) Products are damaged due to the violation of direction on safe battery handling and usage;
(h) Warranty is for the original purchaser only and is not transferable.

3.Limitation of Damages

Noorio is not responsible for other extra warranties or commitments promised by resellers, agents, distributors, or any other third parties. If they promised you some extra commitment or warranty, please ask for written documents to protect your rights and interests.
In addition to the above warranty forfeiture, in no event will Noorio be responsible for any consequential, incidental, exemplary, or special damages, including any damages for lost data or lost profiles, arising from or relating to this limited warranty or the product, and Noorio's total cumulative liability arising from or related to this limited warranty or the product will not exceed the amount actually paid for the product by you.